End to End Patient Engagement

We help you automate appointment reminders, patient education, and follow up so that you can spend less time on the phone, and more time with your patients.

Stop Calling and Start Texting

According to PEW research, 97% of Americans use text messaging every day, and most of them prefer receiving text messages over phone calls.

Educate Patients with Video

Use video messages to explain procedures and diagnoses to patients, better prepare them for their appointments, and improve their discharge experience.

End to End Patient Relationship Management

Tine Health’s Patient Relationship Management platform allows you to use text messages to securely communicate with your patients.

Decrease Operating Costs

We can reduce the burden on your employees by automating communication with your patients. Tine’s Patient Relationship Management platform can send text messages and appointment reminders, provide preparatory instructions, and even answer a number of popular questions.

Improve Patient Satisfaction

By providing consistent, comprehensive reminders and education that patients can watch repeatedly by themselves – or share with their caregivers – our platform not only delivers an easy, satisfactory experience, but also gives patients the ability to keep your instructions close at hand.

Reduce Liability

Over 50% of communication-based claims are focused on patient education. With Tine, you can inform and prepare your patients with consistent, high quality education, and track their engagement, allowing you to clearly see if and when they watch the content you provide. 

Increase Reputation & Referrals

Tine uses artificial intelligence and secure surveys to identify patients who had positive experiences, and highlight those that may need additional engagement. We then help those patients who convey positive feedback to drive additional referrals to your business.

What Tine Can Do for Patient Engagement

Appointment Reminders

Tine sends scheduled reminders to your patients, resulting in fewer missed appointments and delays.

Video Instructions

We enable you to send video-based education before and after a visit, clearly educating your patients.

Followup & Surveys

Check in with your patients days or weeks after they’ve been discharged to see how they are doing, while gaining valuable insights.

More Patients

Turn your patients into your champions, and enable them to speak positively about you to increase your referrals.

What Does an Appointment Reminder Look Like?

Appointment Reminders

Tine sends scheduled reminders to your patients, resulting in fewer missed appointments and delays.

Why Texting is a Better Way to Communicate with Patients

Patient Engagement Rates with Different Platforms

Texting

97% of Americans use text messaging once per day.

Written Education

Less than 40% of patients read and understand written medical materials.

EHR Portals

Less than 30% of patients ever log into a EHR system.

Smartphone Apps

Less than 50% of smartphone owners ever install an app.

Voice Call for Landlines

We know that some patients have landlines. Tine’s PRM platform can automatically detect a landline, convert the text message into voice, call the patient, and read them their message over the phone.

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